Mortgage Manager

Dubai, United Arab Emirates

Job ID: 340923000008408041  |  Industry: Financial Services  |  Posted Date: 20-10-2019

Our client holds a large portfolio of real estate assets, primarily in residential properties. We are looking for a professional and experienced Mortgage Manager to manage relationships with firm’s customers with mortgages. The successful Mortgage Manager will primarily be responsible for ensuring payments are received on time as well as identifying risks within the mortgage portfolio.

Key Responsibilities:

  • Monitor and review the status of collection activities and performance to identify problem areas and adapt procedures to improve the overall performance of the team.
  • Analyzing Home Finance accounts to determine qualifications for equity between restructure of the account and the market value of the property and Municipality requirements.
  • Liaise with Real Estate Unit and CAD department for all issues related to Home Finance cases
  • Identify and monitor all critical and risky accounts and starting pre-emptive measures.
  • Prepare, review and improve settlement proposal of reschedules, deferments and restructuring plan taking into account the client’s ability to repay.
  • Evaluate Court judgments, meet with account experts to discuss their reports and arisen queries.
  • Monitor/keep eye on the defaulted accounts that have been restructured & of settlement Agreement.


  • Must have UAE Experience.
  • Minimum 5 to 6 years of experience in managing mortgages either in a financial institution or real estate developer or both. Should have strong relationships within the mortgage industry and be familiar with competitors’ products
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Exceptional customer service with a client focus
  • Flexible to travel to meet clients as required
  • Arabic Speaker preferred


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